– Updated September 2022
This following document sets forth the Privacy Policy for the website, crystalnwoods.com/.
We are committed to providing you with the best possible customer service experience, and to preserving the privacy of your data to the fullest extent possible, however being based in Australia, are bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals, including the specific circumstances under which we may be required by law to provide information to law enforcement and similar bodies.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to customer or member support features you may be required to submit personally identifiable information. This may include but not limited to your email address, phone number, unique username and password, or provide sensitive information for the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used internally for the purpose of analysing visitor traffic, trends and delivering customised content to you while you are at this Site.
From time to time, the need may arise to use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will only use data collected from the time of the policy change forward for these new purposes and will adhere to our updated practices.
Changes to this Privacy Policy
We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee to cover time and costs incurred for searching, accessing, and providing information on a per request basis.
Contacting us
If you have any questions about this Privacy Policy and would like to receive further information, please contact us by any of the following means. We will endeavour to respond within 5 working days, subject to staff availability, and appreciate your patience.
Email: privacy1@crystalnwoods.com
Post: Attn: Privacy Policy,
Crystal N Woods,
P.O. Box 219
Corrimal NSW 2518